Privacy Policy
We respect your privacy and are committed to protecting your personal data.
Who we are
This website is operated by Performance Craft Collective Limited, trading as the Festival of Voice (“we”, “us”, “our”).
What information we collect
When you book a course or contact us, we may collect:
- your name and contact details
- billing and payment information
- course preferences and booking history
- any information you choose to share with us relevant to your participation
Payment details are processed securely by third-party providers (such as Stripe or PayPal). We do not store card details.
How we use your information
We use your data to:
- process course bookings and payments
- communicate essential information about your course
- respond to enquiries
- meet our legal and accounting obligations
We only use your data where there is a clear and lawful reason to do so.
Marketing communications
If you opt in, we may send you occasional updates about future courses or events.
You can unsubscribe at any time using the link in our emails or by contacting us directly.
We never sell your data.
Who we share your data with
We only share your data with trusted service providers where necessary, including:
- payment processors
- website and booking platforms
- email communication services
All such providers are required to handle your data securely and in line with data protection laws.
How long we retain your data
We keep personal data only for as long as necessary for the purposes for which it was collected, including legal and financial record-keeping
What rights you have over your data
Under UK GDPR, you have the right to:
- access the personal data we hold about you
- request correction or deletion of your data
- object to or restrict certain processing
- withdraw consent where applicable
To exercise these rights, please contact us using the details below.
Contact
If you have any questions about this policy or how your data is handled, please contact us at: